Drinks International article

David Thomson was recently interviewed by the editor of Drinks International magazine, and the resulting article has been published in the February issue.  David's views on market research, academia and whisky preference all feature strongly!

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Tags: drinks international, david thomson

IFT Chicago July 2010

David Thomson has been invited to present at the IFT's annual meeting in Chicago on 20th July within the scientific program.  This meeting is the world's largest event bringing together the science and business of food manufacturing and supply.

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Tags: ift, chicago, conference

Esomar Research World Magazine article

David Thomson's article published in full within Esomar's Research World Magazine.

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Tags: esomar, research world, article

Happy Christmas

Happy Christmas everyone!

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Tags: christmas, charity, party

Viewpoints

David Thomson has just had his article explaining Brandphonics published in the annual Viewpoints supplement that is sent out to all readers of Marketing Week magazine who have responsibility for buying market research.

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Tags: viewpoints, article, marketing week

All roads lead to joy for BMW.

BMW rolls out its new advertising campaign emphasing just one emotion - joy.  It's an interesting change for a brandowner that has stuck quite rigidly to communicating functional benefits - albeit using emotional cues - in the past.  This new campaign puts this single emotion at the heart of the brand.

http://www.bmw.co.uk/bmwuk/about/news/0,,1156___co-181255800,00.html

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Tags: BMW joy

Research Live

5% is all it takes

We agree with you, Simon.  If brandowners diverted 5% of their above-the-line spend into getting the whole brand experience optimised and aligned against the right criteria, then brands would be stronger, more successful, and more able to sustain a small premium.  Brandowners must do more to understand the sensory experience of their brand.

http://www.marketingweek.co.uk/make-sense-of-brand-promise/3005048.article

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Tags: brand sense, promise index

Lexicon in Japanese

One of the challenges in creating an emotional lexicon is making it culturally relevant. In one of our current projects, we are creating an emotional lexicon for the Japanese market.  Given the fundamental differences between the Japanese culture and language and western ones, we are recruiting a specialist panel led by a bilingual expert to create the lexicon from scratch, before we move into the quantitative research phase.

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Tags: lexicon, japanese

MMR at Pangborn

MMR presents two posters and participates in a workshop at Pangborn Sensory Science Symposium.

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Tags: pangborn, sensory

Smash your brand

New service for aligning and optimising brands is launched by Brandphonics and BRAND sense agency

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Tags: smash your brand, syb

How smell affects others senses

The power of smell - is it really possible to alter the way your hair feels by just changing the smell in shampoo?

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Tags: synaesthesia, smell

Don't just take our word for it ...

Sometimes we read something that just seems to put things better than we ever could ...

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Tags: reader, schlink, quotation

Food: it is officially irresistible

Opinions are split after the publication of a book arguing that food companies are engaged in a conspiracy to create irresistible food, which is the single biggest cause of obesity.

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Tags: the end of overeating, bliss point

DIY Friday

Brandphonics and MMR people spend a day helping carry out DIY and gardening tasks at Sue Ryder Care Hospice in Nettlebed.

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Tags: charity, sue ryder

in the Mail on Sunday

Coverage in Mail on Sunday!

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Tags: Mail, Red Bull

press coverage

More coverage for our launch!

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Tags: catering manager

heaven-scent opportunity for Burger King

I'm not sure this is quite what we had in mind when we urged brandowners to deliver more of a multi-sensory experience.

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Tags: sensory, Burger King, fragrance

article published

Brandphonics article in Resource magazine, May 2009.

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Tags: resource, press

Helping Gareth trade back to branded crumpets

Gareth provides proof that retailers are brand-builders to be reckoned with.

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Tags: own-label, Waitrose

Kansei and Brandphonics

This post looks at the similarities and differences between Kansei Engineering (or Affective Design) and the Brandphoncs approach to new product development.

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Tags: kansei, affective design, brandphonics

tasting words

An interesting article for anyone interested in linkages between the various senses.

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Tags: Synaesthesia, bbc

Showdown - qual versus quant

You think I'm going to conclude that we need both ....

May be.  Let's see how we get on.  Inspiration for this post was this really well-written piece about the pros and cons of creative and analytical approaches to marketing generally...

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Tags: qual, quant

press coverage

the ultimate Friday pie chart

One of the more useful pie charts?

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Tags: pie chart

Don't rely on the law

Alex Brownsell writes an interesting article in this week's Marketing Magazine online here.  I completely understand that an obvious breach of copyright, trademark infringement and the like must be protectable by law...

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Tags: law, brand, trademark, copyright

BOGOVER please

"Promotional offers hit record with 32% of consumer spend". Oh dear, oh dear, oh dear. This is reported in The Grocer today.

Long gone are the days when a "reasssuringly expensive" tagline could be an appropriate way of supporting something with mass appeal. Consumers' perceptions of price, quality and brand are these days far more complex. We are adamant we want great value at every price point.

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Tags: promotion, discount

The shopping list is back

Great quote in today's Grocer (not yet on their website).  "The shopping list is back".  James Lowman, CEO of ACS - the voice of local shops.  It's an article looking at the reasons for dropping volumes in the impulse market.  It's so obvious really, but manufacturers cannot afford to ignore the implications...

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Tags: shopping list, impulse

Starbucks risks more than instant failure

Starbucks takes a step in the wrong direction.

It's a good article pointing out the high risk in pursuing short term sales at the expense of long term equity.  Sound familiar?  Stella Artois, for example...?

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Tags: starbucks, coffee, sensory, emotional

Social media & research - mix well and serve

This report in Marketing Week is worth a good read.  There should have been a hyperlink to the e-version of the article here, but I cannot find it (just a tiny whiff of irony).  In the meantime, you might find the article on your desk - that pile on the left looks pretty promising...

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Tags: social media, Conquest, Metaphorix

Pictures tell a 1000 words - but which ones?

HSBC's recent adverts summarise more eloquently than us why single images can be "too good to be true" in research terms.  Only after very careful choice and validation, can their meaning in a research environment be understood with any clarity...

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Tags: image, lexicon

Food science - all bad?

A fascinating documentary on the recent history within the world of food science.  This programme (on Iplayer) seemed to be missed by quite a few colleagues...

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Tags: food science, iplayer

Marmite bar

Great idea from that very emotional brand Marmite.

They have traded off their "love it or hate it" taste and in many ways I think they have been correct to stick to the (broadly) single product strategy but I agree the time does feel right for them to expand a bit...

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Tags: marmite, brand extension

3 - Emotional Lexicon

To start the process, we needed to be able to identify the diverse range of emotional triggers that brands convey to consumers. This isn't simply a range of emotions that people can feel on a day to day basis, but conceptualisations based on the messages received through interaction with a brand across any of its consumer touch points.

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Tags: lexicon, process, emotion, trigger, conceptualisation

Brandphonics up and running

A new market research service, launched today, will help manufacturers take deliberate and effective steps to build emotional bridges to consumers when branding, formulating, packaging and marketing their products. The service, developed over five years by MMR Research Worldwide, one of the UK's largest privately-owned market research companies, provides a revolutionary 360-degree view...

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Tags: press release, Brandphonics

2 - measuring brands

The Brandphonics® matrix provides a simple framework within which to evaluate your branded offer. We have identified that brands communicate emotional, functional and hedonic equities via inherent or engineered triggers, across the main consumer touch-points of branding, packaging and product.

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Tags: matrix, emotional, functional, hedonic, best/worst scaling, equities, triggers, psychometric, Belbin, Myers Briggs, choice-based, Brandphonics

1 - how brands work

How exactly does a brand change the way that consumers behave?

Well, there are clearly a number of thought processes, both conscious and sub-conscious that the consumer goes through that determine their own personal reaction. Consumers can be reasonably articulate in explaining what they perceive about products, packs, ads etc and consequently research has focussed on this element of the process as a convenient means to try and understand the likely impact on consumer behaviour.

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Tags: brand, behaviour, Brandphonics